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FAQ

2013-11-7      View:

Q: How can I receive special offers by our biggest quantity or OEM design?

A: If you have biggest quantity product inquiry or you need the product with your design , please send your detail information to us for checking and then we can work out the competitive price for you ASAP .

Q: Can I make a custom light with my company logo in a custom shape and who do I contact?

A: Yes, we can make a custom light for you. We have made many custom lights for different companies, events, and music groups. These pieces can be sold or handed out as promotional merchandise. Get your name or log in lights!

Q: Are your items available in blister card packaging?

A: Yes, we do offer blister card packaging suitable for retail display. To receive blister card packaging, Please call us to make this arrangement in advance

Q: Why do the products cost more than others?

A: The price is based on the number of LED lights and the color of the lights. Certain colors are more expensive to manufacture than others. For example: red, yellow, green and orange are inexpensive while blue, jade, purple, pink and white are more expensive.  

Q: Where can I sell flashing lights?

A: These body lights sell extremely well at nighttime or indoors at raves, fairs, carnivals, swap meets, parties, clubs, concerts, discos and street fairs. we are extremely bright and can be seen from very far away. These lights spark up the party and are sure to bring a smile to everyone's face.  

Q: What type of batteries do flashing products take and are they replaceable?

A: Almost all of our items have replaceable batteries. Our flashing body lights and flashing rings take 2 CR927 batteries. Our pendants take 3 AG3 batteries. Lighted glasses take 3 AG13 batteries or CR2016/CF2032 batteries .  

Q: Where can I get extra batteries?

A: We sell extra batteries for the customer .

Q: Will you match your competitor's prices?

A: We check competitor prices on a regular basis and we make sure our products are the lowest on comparable items. You may see some items that are cheaper than ours that look the same, but when you receive that item you will be disappointed. We use only commercial grade high quality lights. Our threading is extremely smooth, our magnets are strong, our batteries are fresh, and are lights are bright. You cannot compare apples to oranges.   

 

Title: How to order from us !
Introduction: New clients? please pay more attention to it as listed below :

* 1st - Send your enquiry :

Browse our website and add novelties you are interested to your cart, then check out. Our system will send you and our operation staff emails.
or Enquiry us by email with your detail requirement or your ideas.


* 2nd - Get your invoice :

Reason will send you invoice (or Proforma Invoice), include all product and package information and leading time and payment instructions.


* 3rd - Conformation and make payment :

If ok, please confirm the order and make payment to us accordingly. if not, send us your questions please.


* 4th - Prepare and Delivery :

Once we get your payment, we will start to prepare the order and make delivery to you ASAP.


Please kindly note that:

* 1. We are factory , so as usual we can not deal very small order , if you need the trial order with small quantity , please let us know in advance , we can check our store and let you know which one is available .

* 2. Several samples are always available and free for members, but the delivery cost should be prepaid or freight collect.

*
3. We will confirm with you the delivery information before delivery.
 
Title: Payment Information
Introduction: 1. By T/T ( Telegraphic Transfer ):


Please instruct your banker to transfer the funds as follows:

Beneficiary Bank Name :
Beneficiary Bank Address :
Beneficiary Bank SWIFT Code :
Beneficiary Name :
Beneficiary A/C No. :
Beneficiary Address :

After you finished the payment, please send the copy of bank receipt to us and then we will start your order soon , as usual we should get your payment within 4~5 days .

2. By Western Union Bank ( www.westernunion.com )

If you need the products very urgent, please send the payment via Western Union bank, in this way , we should get it within 5~10 minutes . our Western Union Bank information as following showed :

First Name:
Last Name:
City :
Post Code:

When you did it , please send the Transfer Control No. and the sender's full name to us , in this way , we can get the payment very fast .

3. By Paypal ( www.paypal.com )

For Chinese government control the Paypal account strictly , we accept the value under USD 50 only.


4. By L/C at sight ( Letter of Credit )

We can accept the Irrevocable Letter of Credit only .